For some treatments and groups, research suggests similar outcomes. A 2024 review found little difference between therapist-guided remote and in-person cognitive behavioural therapy in adults. This approach explores connections between thoughts, feelings and behaviour.

Speech pathology research also supports telehealth for some interventions, although the evidence base is smaller. That said, everyone’s different. We’ll chat with you about whether telehealth feels like a good fit, and if it’s not working for you, we can look at seeing you in person instead.

Your clinician can discuss adaptations that may help, such as communication supports, movement breaks, different activities or involvement from a support person.

For younger children, sessions may include play or parent coaching. Teenagers may need a balance of family involvement and private conversation. The approach should reflect the person’s needs, preferences and goals.

Where appropriate and with consent, other people may be involved in an appointment. The arrangement depends on the service, the goals of therapy and everyone’s privacy.

If you are seeking couples therapy or another shared appointment, ask our team which telehealth options are available and how participation would be arranged.

Ask how the platform handles information, who may be present, and what confidentiality means for your appointment. You can also ask whether any recording is proposed. Australian virtual care guidance emphasises privacy and informed consent for care from registered practitioners such as psychologists.

Follow the backup plan agreed with your clinician. This might involve reconnecting or contacting the clinic. Your clinician can advise whether continuing by phone is suitable or whether another arrangement is needed.

You can contact our team to discuss options. A referral is not required for privately funded speech therapy at Home Psychology, but Medicare-funded care requires the relevant referral and eligibility arrangements. Check what documentation is needed when booking.

Eligible psychology appointments may attract rebates through Better Access, commonly with a Mental Health Treatment Plan and valid referral.

Speech pathology uses separate pathways, including eligible services under a GP Chronic Condition Management Plan. Ask your GP and our team what applies; a rebate may cover only part of the fee.

We work with self-managed and plan-managed NDIS participants. Funding must meet NDIS requirements and match the supports in your plan.

Private health benefits depend on your policy and claiming rules. Ask your insurer specifically about telehealth with your clinician, and confirm arrangements with us before booking.